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Refund policy

Refund Policy

We want you to be completely satisfied with your purchase at flak-bd.com. If you are not happy with your order, we offer a clear and easy refund process.

1. Refund Eligibility

  • You may request a refund for eligible products within 7 days of receiving your order.
  • Products must be unused, undamaged, and in the original packaging.
  • Items marked as "non-returnable" or "final sale" are not eligible for a refund.

2. How to Request a Refund

To request a refund, please contact our customer support team at [insert contact email or phone number] with the following details:

  • Order number
  • Reason for the refund
  • Photos of the product (if applicable)

3. Processing Refunds

Once your refund request is approved, we will process the refund to your original payment method. Refunds typically take 7-10 business days to reflect in your account, depending on your payment provider.

4. Non-Refundable Items

Certain items, including personal care products, opened electronics, and customized products, are not eligible for a refund.

Return Policy

Effective Date: [Insert Date]

If you're not satisfied with your purchase, we offer a 7-day return policy on most products. Here’s how the return process works:

1. Eligibility for Returns

  • Returns must be requested within 7 days from the date of delivery.
  • Items must be unused, in their original packaging, and in the same condition as when they were received.

2. Non-Returnable Items

Some products cannot be returned, including but not limited to:

  • Custom or personalized items
  • Opened electronics
  • Perishable goods