Terms & Conditions

Welcome to flak-bd.com (“Website”). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use this Website. The term "Flak BD," "we," "us," or "our" refers to the owner of the Website.

1. General Use

1.1. Eligibility
By using this Website, you represent that you are at least 18 years old or have the consent of a parent or guardian. If you are under 18, you must have permission from your parent or guardian to use this Website.

1.2. Website Access
Flak BD reserves the right to modify, suspend, or discontinue any part of this Website or services at any time without notice. We are not liable for any interruption or suspension of the Website.

2. Product Information and Pricing

2.1. Product Descriptions
We strive to ensure that all product descriptions, images, and prices on the Website are accurate. However, Flak BD does not guarantee that all information is complete, current, or error-free. We reserve the right to correct any errors and modify product details without prior notice.

2.2. Pricing
All prices are listed in Bangladeshi Taka (BDT) and are subject to change. Prices may vary depending on the nature of the product and shipping costs.

2.3. Product Availability
Flak BD cannot guarantee the availability of any item listed on our Website. If a product is out of stock or unavailable, you will be notified and offered alternative solutions, such as a refund or an exchange.

3. Orders and Payments

3.1. Order Process
Once an order is placed on Flak BD, you will receive an order confirmation email. This does not signify acceptance of the order. We reserve the right to cancel or refuse any order at our discretion.

3.2. Payment Methods
We accept a variety of payment methods, including but not limited to credit/debit cards, mobile payments, and cash on delivery (COD), depending on your location. Payment is due at the time of purchase.

3.3. Payment Security
We take reasonable precautions to protect your personal and payment information. All payments are processed using secure payment gateways.

4. Shipping and Delivery

4.1. Shipping Policy
We offer shipping within Bangladesh. Delivery times and fees may vary depending on the shipping method and your location. You will be notified of any delays.

4.2. Delivery Confirmation
You will receive a tracking number once your order has been dispatched. Please ensure that the shipping address provided is accurate. We are not responsible for any issues arising from incorrect shipping details.

4.3. International Shipping
At this time, we do not offer international shipping. All deliveries are limited to addresses within Bangladesh.

5. Returns and Refunds

5.1. Return Policy
If you are not satisfied with your purchase, you may return eligible items within 7 days of delivery for a refund or exchange. To be eligible for return, the item must be unused, undamaged, and in its original packaging.

5.2. Refund Process
Refunds will be processed to the original payment method, and may take 7-10 business days to reflect in your account, depending on your payment provider.

5.3. Non-Returnable Items
Certain items, such as personal care products, opened electronics, and custom-made goods, may not be eligible for return or exchange.

6. Account Registration and Security

6.1. Account Creation
To make purchases on Flak BD, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update this information as necessary.

6.2. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

7. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy](insert link here) for detailed information on how we collect, use, and protect your personal information.

8. Intellectual Property

8.1. Content Ownership
All content on this Website, including text, images, logos, graphics, and software, is the property of Flak BD and is protected by intellectual property laws. You may not use, copy, or distribute any content without our express permission.

9. Limitation of Liability

To the maximum extent permitted by law, Flak BD is not liable for any indirect, incidental, special, or consequential damages arising from the use of this Website or the purchase of products. Our liability is limited to the purchase price of the product(s) involved.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any dispute or claim arising from these terms will be resolved in the courts of Bangladesh.

11. Modifications

Flak BD reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be noted at the top of the page. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: contact@flack-bd.com
Phone: +880100000000
Address: Dhaka